Shipping policy

At Belo.pk , we want to ensure a smooth and convenient shopping experience for our customers. Please review our shipping policy to understand how we handle shipping and delivery of your orders.

  1. Shipping Providers: We offer shipping services through two reputable courier companies: Leopards Courier and TCS Courier. During the checkout process, customers have the option to select their preferred courier for delivery.

  2. Shipping Locations: We currently provide shipping within Pakistan only. We aim to expand our services to other regions in the future, so stay tuned for updates.

  3. Estimated Delivery Time: Delivery across Pakistan takes an estimated 3–4 working days.

Please note that these are estimated shipping times and may vary due to factors beyond our control, such as unforeseen circumstances or delays caused by the courier company.

  1. Free Delivery (Nationwide): Delivery is currently free across Pakistan for both the Single Pack and Twin Pack.

  2. Tracking: Once your order is shipped, we will provide you with a tracking number via SMS and email. You can use this tracking number to monitor the progress of your shipment on the respective courier company's website.

  3. Delivery Attempts: The courier company will make multiple attempts to deliver your package to the provided shipping address. If delivery is unsuccessful after several attempts, they may leave a notification card for you to arrange a pickup from their local branch or provide further instructions for redelivery.

  4. Address Accuracy: Please ensure that the shipping address you provide during checkout is accurate and complete. Belo.pk will not be responsible for any delays or issues caused by incorrect or incomplete address details provided by the customer.

  5. Customs and Duties: Any additional customs duties or taxes imposed by the relevant authorities are the responsibility of the customer. Belo.pk is not responsible for any charges incurred during customs clearance.

  6. Order Issues: If you encounter any issues with your order, such as delayed delivery or damaged packages, please contact our customer support team via WhatsApp at +923250699900 or email us at belobliss@gmail.com. We will assist you in resolving the problem as quickly as possible.

Thank you for choosing Belo.pk. We are dedicated to delivering your orders with care and efficiency!